FAQ

The crawling pants are designed for babies throughout the whole crawling stage. That is usually from about 4 to 20 months. They can still be worn after this stage and give extra protection from dirt while playing.

Size chart

Our crawling pants were designed especially for the whole crawling stage. They support your baby at the beginning with those first steps (anti-slip for more grip) and protect the knees during longer crawling adventures too (for confident crawlers)! And of course, they were developed with a lot of love, from real experience as parents!

We know that no baby is like another. The fold-over leg cuffs can be adjusted to the length of the legs!

The integrated knee protection forms an extra layer between your baby’s sensitive knees and the floor. The inside of the pants is made from softly brushed terry and feels especially comfortable.

You will find all the care instructions on our care page.

Care instructions

We recommend not drying the crawling pants in a tumble dryer, because this can affect the knee patches. Air drying is gentler on the pants and on the environment.

The available payment methods are shown to you at checkout.

We recommend creating a customer account when you place your order. That way you can follow your order status at any time and, where possible, manage or cancel an order directly. You can also open your order status via the link in your order confirmation. If you need a different size, please send the item back and order the size you want again. You will find more information under “Returns”.

Returns

Yes. After a successful order you will receive an order confirmation by email.

Yes. If you need an invoice for your order, please email us at contact@krabbelmonster.com and we will gladly send it to you by email.

We deliver to Germany and to selected EU countries: Belgium, France, the Netherlands, Poland, Italy, Spain, Austria and Luxembourg.

Shipping costs 5,99 € within Germany and 7,99 € to selected EU countries. From 55 €, shipping is free.

Standard shipping within Germany usually takes 3–5 working days. Delivery times to other EU countries may differ. For pre-orders, the delivery time stated on the product page applies. We do not offer express shipping.

Parcels that are not collected, or that are returned because of an incorrect address, can incur additional costs.

Shipping information

You will find all the information about returns on our returns page.

Returns

For online purchases you have a statutory right of withdrawal of 14 days within the EU. The period begins when you receive your order, or the last item if your order is delivered in several shipments.

To withdraw from your contract, use the “Withdraw from contract” button at the bottom of the website. You will then receive confirmation that your withdrawal has been received.

If your order has not been shipped yet, we cancel it and refund it. If it has already been shipped, you will usually receive the return information within 24–48 hours after we have reviewed your withdrawal. You bear the direct costs of the return. These are deducted from the refund amount.

Your refund covers the purchase price and the cost of standard delivery. Additional costs for a more expensive shipping method are not refunded.

We refund the amount without undue delay and, as a rule, at the latest 14 days after we receive your withdrawal. We may withhold the refund until we have received the goods back or you have provided proof of return.

You may examine the goods only as far as is necessary to establish their nature, characteristics and functioning. If you use them beyond that, a corresponding amount for loss of value may be deducted from the refund.

You will find all the legal details in our Withdrawal policy.

Our gift card is available digitally and can be bought directly through our online shop.

Yes. When you buy it, you can choose a preferred date for the email delivery — for example for a birthday or another special occasion.

The gift card is delivered digitally by email.

Enter your gift card code at checkout. The available gift card amount is applied to your order.

Yes. If the full gift card amount is not used, the remaining balance stays on the gift card. If you return something, the corresponding balance is credited back to the gift card.

Our gift card can be redeemed within the statutory period that applies in Germany. Its validity therefore matches the three-year limitation period described by the Verbraucherzentrale, which generally begins at the end of the calendar year in which the gift card was purchased.

New customers can apply here. Become a retailer

If you are already a trade partner, you can sign in here. Retailer area

After signing in, you can view your retailer prices and the available product catalogue.

Email us at contact@krabbelmonster.com — we’re happy to help you in person.